All badges are dispatched within 48 working hours of placing the order.

We use FedEx, Delhivery and ECom Express to ship all our products. If the pincode is not serviceable by these carriers, we use SpeedPost to ship the products.

Products which are delivered in a misfit or misprint condition are replaced free of cost. We do not have a refund policy and hence only a replacement is possible.

We have a 6-month print warranty on all our cases. If the print fades or peels off, we shall replace the case free of cost.

Disclaimer: Actual product colors may vary from colors shown on your screen.

• Authentic & Quality Products – Carefully curated products chosen for quality, craftsmanship, and authenticity.
• Fast Dispatch – Orders are processed within 1–2 working days, with tracking updates shared via email and SMS.
• Free Gift on Prepaid Orders – 🎁 Enjoy a complimentary gift with every prepaid order.
• Cash on Delivery (COD) – COD is available across India with an additional charge of ₹40.
  COD is supported for orders up to ₹3,000.
  For higher-value orders, a partial prepaid amount may be required to confirm the order.
• Reliable Delivery Partners –
  India: DTDC (primary), Delhivery & Blue Dart
  International: DHL & FedEx
• Estimated Delivery Timelines –
  Srinagar: 2 days
  Delhi NCR: 3 days
  Mumbai / Bangalore: 3–5 days
  Punjab: 4–6 days
  South India: 5–7 days
  North-East India: 5–8 days
  Rest of India: 5–9 days
  International: 5–10 days
• Size Exchange Policy – Size exchange is allowed only for Pherans, Kaftans, Co-ord Sets, Ponchos, Caps and Kurtas. Requests must be raised within 72 hours of delivery by emailing help@gyawun.com or messaging us on WhatsApp.
  Chargeable return pickup available across India.
• Returns (Incorrect or Defective Items Only) – Returns are accepted only if an incorrect or defective item has been delivered. Please report the issue within 72 hours of delivery with clear photos on WhatsApp.
• Reliable Support – WhatsApp us at +91-99997-77835 or email help@gyawun.com.

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